Ausgrid and Endeavour Energy. 21-day deadline. We are a licensed Level 2 ASP. Send the notice and we will tell you what is on the network side, what we can clear, and the fixed price before anyone attends. We lodge the CCEW with Ausgrid or Endeavour Energy so the notice is formally closed.
Verify our NSW Contractors Licence 493243C on the official NSW Trades register.
If you searched for a defect notice electrician in Sydney, you already have the letter. Ausgrid or Endeavour Energy issued it because part of the installation no longer meets their safety rules. The notice lists the defects and a deadline, usually 21 days. Miss it and they can cut supply.
Ausgrid covers most of eastern and northern Sydney, including the North Shore, Northern Beaches, Eastern Suburbs, and St George. Endeavour Energy covers the Hills District, much of Western Sydney, and the Illawarra. The notice header tells you which network you are on. We work both.
Most items on these notices sit on the network side: consumer mains, service lines, private poles, or metering. A standard electrician cannot legally touch that. You need a Level 2 ASP. We hold Level 2 ASP Licence 6855.
Send a photo of the notice. We confirm which defects we can clear, quote a fixed price, complete the work to AS/NZS 3000 and the Service and Installation Rules of NSW, and lodge the CCEW so Ausgrid or Endeavour can close the notice.
The notice specifies the exact defect. Send it to us and we will review it before you call anyone else.
A Level 2 Accredited Service Provider is a licensed electrician authorised by NSW electricity networks to work on network-connected infrastructure - service lines, consumer mains, private poles, and metering equipment. Without this accreditation, an electrician cannot legally touch the equipment between the street and your property. We hold Level 2 ASP Licence 6855.
A Certificate of Compliance for Electrical Work is the document your Level 2 ASP must submit to your distributor once rectification is complete. It confirms the work meets AS/NZS 3000 Wiring Rules and the Service and Installation Rules of NSW. Without a CCEW, the defect notice cannot be formally cleared - even if the physical work is done.
A Notification of Service Work covers certain network-side jobs that must be registered with your distributor before work starts. It is separate from the CCEW and applies to specific categories of service work. Your ASP submits this on your behalf. We handle all the paperwork.
The letterhead on your notice is the network you are dealing with. Ausgrid notices are common from the North Shore through the Eastern Suburbs and St George. Endeavour Energy notices are common in the Hills, Penrith and the west, and the Illawarra. Clearance paperwork goes back to that distributor. We hold Level 2 ASP accreditation for both and tell you which portal the job will go through before we start.
The network side runs from Ausgrid or Endeavour Energy's infrastructure up to and including the connection point at your property. The property side is everything beyond that, inside your home or on your land. Network-side defects require a Level 2 ASP. Some property-side defects can be handled by a standard licensed electrician.
5.0 · 7 Google reviews
“The absolute best in the business. Reliable, honest, and truly professional! We cannot recommend Sam enough. He has been our go-to electrician for over six projects now, and he is, without a doubt, the best tradesperson we have ever hired. What sets Sam apart is his consistency. In every single interaction, he has been incredibly reliable, honest, and fair with his pricing. He is a true professional who is always accommodating, regardless of the complexity of the job. Beyond his exceptional technical skills, he is just a genuinely nice person who is a pleasure to have around. We have already been recommending Sam to all our friends, family, and colleagues, and we will continue to do so. If you need electrical work done right, look no further, he is simply outstanding. Thank you, Sam, for everything you have done for us! We look forward to working with you again soon.”
“Sam is an absolute legend. He fixed my hot water system this afternoon. He didn’t charge me a lot and he done a great job”
“Sam is professional, courteous and honest. He is upfront with the costs and does everything per the book. He was a pleasure to work with and gave us exactly what we wanted. Highly recommended. Wish every tradie was like Sam”
“The absolute best in the business. Reliable, honest, and truly professional! We cannot recommend Sam enough. He has been our go-to electrician for over six projects now, and he is, without a doubt, the best tradesperson we have ever hired. What sets Sam apart is his consistency. In every single interaction, he has been incredibly reliable, honest, and fair with his pricing. He is a true professional who is always accommodating, regardless of the complexity of the job. Beyond his exceptional technical skills, he is just a genuinely nice person who is a pleasure to have around. We have already been recommending Sam to all our friends, family, and colleagues, and we will continue to do so. If you need electrical work done right, look no further, he is simply outstanding. Thank you, Sam, for everything you have done for us! We look forward to working with you again soon.”
It is a formal document from your electricity distributor - Ausgrid or Endeavour Energy in Sydney - stating that part of your property's electrical installation does not meet current safety standards. It lists the specific defects and sets a deadline to fix them. In NSW, that deadline is usually 21 days from the date of issue.
The standard deadline is 21 days. Ausgrid and Endeavour Energy can disconnect your supply immediately for major safety hazards without waiting for the deadline. Do not leave it until the final week. Contact a licensed Level 2 ASP as soon as the notice arrives.
It depends on what is listed. Defects involving consumer mains, service lines, private power poles, or metering equipment must be carried out by a licensed Level 2 ASP - a standard electrician is not authorised for that work. Some property-side defects (switchboards, internal wiring, RCDs) can be handled by any licensed electrician. If you are unsure, send us the notice and we will advise.
Your distributor can disconnect your electricity supply once the deadline passes, or earlier for serious hazards. You remain non-compliant under the NSW Electricity Supply Act 1995. Getting reconnected after a disconnection takes longer and costs more than fixing the defect before the deadline.
A Level 2 Accredited Service Provider is a licensed electrician formally authorised by NSW electricity networks to carry out live disconnections, service line work, and metering installations. Without this accreditation, an electrician cannot legally work on that equipment. We hold Level 2 ASP Licence 6855, which authorises work on both Ausgrid and Endeavour Energy networks.
A CCEW is a Certificate of Compliance for Electrical Work. Your Level 2 ASP submits this to your distributor after rectification is complete to formally clear the defect notice. Without it, the notice stays open even if the physical work is done. We issue the CCEW as part of every job. Some network-side work also requires a Notification of Service Work (NOSW) lodged before we start - we handle that too.
Network-side defects involve the consumer mains, overhead or underground service lines, the point of attachment, private power poles, or metering equipment. If those terms appear on your notice, you need a Level 2 ASP. Send us a photo of the notice and we will confirm in plain language what category it falls into before you commit to anything.
It depends on the defects listed. Consumer mains rectification typically falls between $800 and $2,200. Switchboard defect work is usually $400 to $1,200. Private pole replacement is a larger job - see our private power pole replacement page for details. We give you a fixed price before any work starts, so there are no surprises on the day.
Describe your electrical issue or project and we'll schedule a time to assess the situation.
Our technician examines the work required and gives you a transparent price before anything begins.
We finish on time, clean up after ourselves, and ensure everything meets code and your expectations.
From booking through to final checks, we manage the details so you can get the job finished right.
We review the listed defects and confirm what is required before you commit to anything. Fixed price before any work starts.
