21-day deadline. Don't let it run. We are a licensed Level 2 ASP. We assess the defects on your notice, carry out the rectification work, and coordinate formal clearance with Ausgrid or Endeavour Energy.
Verify our NSW Contractors Licence 493243C on the official NSW Trades register.
An electrical defect notice is a formal document from your electricity distributor. In Sydney, that means Ausgrid or Endeavour Energy. They issue it when your property's electrical installation no longer meets the required safety standards.
The notice lists the specific defects and sets a deadline - usually 21 days - to have everything fixed. Miss that deadline and your distributor can disconnect your power supply.
Most defect notices involve infrastructure on the network side of your property: the consumer mains, service lines, private power pole, or metering equipment. That work requires a licensed Level 2 Accredited Service Provider (ASP). A standard electrician is not authorised to do it.
We hold Level 2 ASP Licence 6855. We assess the defects on your notice, carry out rectification work to AS/NZS 3000 and the Service and Installation Rules of NSW, and coordinate sign-off with your distributor so the notice is formally cleared.
The notice specifies the exact defect. Send it to us and we will review it before you call anyone else.
A Level 2 Accredited Service Provider is a licensed electrician authorised by NSW electricity networks to work on network-connected infrastructure - service lines, consumer mains, private poles, and metering equipment. Without this accreditation, an electrician cannot legally touch the equipment between the street and your property. We hold Level 2 ASP Licence 6855.
A Certificate of Compliance for Electrical Work is the document your Level 2 ASP must submit to your distributor once rectification is complete. It confirms the work meets AS/NZS 3000 Wiring Rules and the Service and Installation Rules of NSW. Without a CCEW, the defect notice cannot be formally cleared - even if the physical work is done.
A Notification of Service Work covers certain network-side jobs that must be registered with your distributor before work starts. It is separate from the CCEW and applies to specific categories of service work. Your ASP submits this on your behalf. We handle all the paperwork.
The network side runs from Ausgrid or Endeavour Energy's infrastructure up to and including the connection point at your property. The property side is everything beyond that, inside your home or on your land. Network-side defects require a Level 2 ASP. Some property-side defects can be handled by a standard licensed electrician.
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It is a formal document from your electricity distributor - Ausgrid or Endeavour Energy in Sydney - stating that part of your property's electrical installation does not meet current safety standards. It lists the specific defects and sets a deadline to fix them. In NSW, that deadline is usually 21 days from the date of issue.
The standard deadline is 21 days. Ausgrid and Endeavour Energy can disconnect your supply immediately for major safety hazards without waiting for the deadline. Do not leave it until the final week. Contact a licensed Level 2 ASP as soon as the notice arrives.
It depends on what is listed. Defects involving consumer mains, service lines, private power poles, or metering equipment must be carried out by a licensed Level 2 ASP - a standard electrician is not authorised for that work. Some property-side defects (switchboards, internal wiring, RCDs) can be handled by any licensed electrician. If you are unsure, send us the notice and we will advise.
Your distributor can disconnect your electricity supply once the deadline passes, or earlier for serious hazards. You remain non-compliant under the NSW Electricity Supply Act 1995. Getting reconnected after a disconnection takes longer and costs more than fixing the defect before the deadline.
A Level 2 Accredited Service Provider is a licensed electrician formally authorised by NSW electricity networks to carry out live disconnections, service line work, and metering installations. Without this accreditation, an electrician cannot legally work on that equipment. We hold Level 2 ASP Licence 6855, which authorises work on both Ausgrid and Endeavour Energy networks.
A CCEW is a Certificate of Compliance for Electrical Work. Your Level 2 ASP submits this to your distributor after rectification is complete to formally clear the defect notice. Without it, the notice stays open even if the physical work is done. We issue the CCEW as part of every job. Some network-side work also requires a Notification of Service Work (NOSW) lodged before we start - we handle that too.
Network-side defects involve the consumer mains, overhead or underground service lines, the point of attachment, private power poles, or metering equipment. If those terms appear on your notice, you need a Level 2 ASP. Send us a photo of the notice and we will confirm in plain language what category it falls into before you commit to anything.
It depends on the defects listed. Consumer mains rectification typically falls between $800 and $2,200. Switchboard defect work is usually $400 to $1,200. Private pole replacement is a larger job - see our private power pole replacement page for details. We give you a fixed price before any work starts, so there are no surprises on the day.
Describe your electrical issue or project and we'll schedule a time to assess the situation.
Our technician examines the work required and gives you a transparent price before anything begins.
We finish on time, clean up after ourselves, and ensure everything meets code and your expectations.
From booking through to final checks, we manage the details so you can get the job finished right.
Send a message and we'll respond as soon as possible.
